“There are 7 billion people in the world. Not all of them will appreciate your brand of jazz. Your mission is not to convince anybody to like you, respect you or see the world the way you do. Your mission is to find people who resonate at your frequency.” ~ Liz Ryan
“I’ve never believed in “bad employees.”
Do all 9+ of these and you’ll have that rockstar culture you’ve been denied for years.
After four decades of hiring, training and coaching literally thousands of employees, I’ve come to look for certain behaviors that define really amazing employees. Here’s my top 10 list.
Q: “What can you do to make people care about delivering best service?”