Jeffrey Summers

Two Roads. One Choice. Which operator are you?

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by Jeffrey Summers|Standard

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a...

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by Jeffrey Summers|Standard

Delusional Process Management Syndrome

by Jeffrey Summers|Perspective, From The Playbook

"Many of the managers I come into contact with suffer from what I call: Delusional Process Management Syndrome"

Inside The Box Thinking

by Jeffrey Summers|From The Playbook

"For the longest time, I didn’t believe in the rants of gurus who said to think outside the box."

Weekend Payroll Help – #TOTD

by Jeffrey Summers|Perspective, From The Playbook

If you're waiting for Friday & Saturday to be able to make payroll - you have serious issues that need to be addressed. #20thCenturyThinking — Jeffrey Summers (@JeffreySummers) July 28, 2017 You have a business model problem. Not a cash...

Labor Costs Double And Will Double Again

by Jeffrey Summers|Perspective, From The Playbook

"In the past 18 months, restaurant wages have risen at double the rate of menu prices and will double yet again in the next 18 months."

Hands-On Or Hands-Off: What Type Of Leader Is Best?

by Jeffrey Summers|Perspective, From The Playbook

"The “hands-on” approach thinking is one of the most confused and abused phrases in management today."

The Problem With Employee Contests

by Jeffrey Summers|Performance, From The Playbook, People

"It’s amazing to me even after 4 decades of service how we desire teamwork and collaboration but every policy and formal behavior is about something other than either of them."

4 Really Bad Training Nuggets & 1 Good One

by Jeffrey Summers|Performance, From The Playbook, Product

"Training, as it stands in most companies, is broken. It’s transactional at best and completely irrelevant at it’s worst."

Bad Employees Or Bad Leadership?

by Jeffrey Summers|Perspective, From The Playbook, People

"I’ve never believed in “bad employees."

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